Contract news: Keolis Downer takes over operation of Adelaide Metro

Keolis Downer commenced the operation and maintenance of Adelaide Metro train services on Sunday, 31 January, with a commitment to deliver world-class services to Adelaide rail passengers.

 

“We’re committed to delivering better services and more frequent trains, with a strong focus on increased levels of safety and reliability,” Keolis Downer Adelaide Managing Director, Robert Tatton-Jones, says.

“We want to make public transport the first choice for commuters by delivering world-class services and we will be out on the network on a regular basis, through our ‘Meet the Managers’ sessions to hear from our customers.

“Our Passenger Service Assistants will be actively engaging with passengers, and will be equipped with smart devices enabling them to provide real-time information on the services.”